We receive and store your companies information to allow us to better serve your needs. When you open an account with Fastener Place you provide us with your full name, billing and shipping address, phone number, and email address. We keep this information on file so we can process your order, keep you updated on your order and give you a more personalized shopping experience with us. All of our customer's information is stored on a secure server with encryption and firewall technology to ensure the highest level of safety. We do not sell your personal information to any third party nor do we purchase any personal information.
Cancellation and Returns
Any cancellations of orders must be completed prior to shipment. All specialty items may not be canceled or returned after the order is placed. Please see our returns page for more information regarding our return policy.
All orders must be paid with cash, check, or a credit card. Any purchaser with an acceptable account will be given the terms of 1% 10-days Net 30-days from the date of invoice for any purchase unless otherwise noted on your original invoice. Any credit applied on your account must be used within one year of the original issue date and any credits unused within that one year period will be subject to cancellation unless otherwise agreed upon with Fastener Place. If any invoice is not paid within 90 days we reserve the right to charge your account an interest fee of 1.5% per month until the invoice is paid in full. We also reserve the right to defer other orders until we receive payment for the past due invoice.
All orders will be charged the applicable state and local sales tax unless the purchaser provides Fastener Place with a valid tax exemption form with the proper information completed before placing the order.
Unless otherwise stated when the order is placed any freight charge will be added to the final invoice. Any additional freight charges such as address corrections or special delivery fees will be the responsibility of the purchaser.
We reserve the right to make changes to this site and these Terms & Conditions at anytime.